# SERVICENOW, INC. (NOW) — Stock CV

Servicenow, Inc. is a $146B technology company. Revenue grew 22.2% over the last year, it keeps 11¢ of every dollar of sales as profit, and it holds more cash than debt. It trades at 87.2× earnings — in the cheapest third of its own history.

> ServiceNow Inc provides software solutions to structure and automate various business processes via a SaaS delivery model. The company primarily focuses on the IT function for enterprise customers.

## Identity

- **Ticker**: NOW
- **Sector**: Technology
- **Industry**: Software—Application
- **Headquarters**: SANTA CLARA, CA
- **Employees**: 29 187
- **Website**: https://www.servicenow.com
- **Market cap**: $146B
- **Last price**: $141.00
- **Financial profile**: Strained

## Vitals (TTM)

- **Revenue**: $14.7B
- **Net income**: $1.67B
- **Free cash flow**: $4.58B
- **Net cash**: $3.88B
- **P/E**: 87.2
- **Revenue growth (YoY)**: 22.2%

## Skills (profile scores, 0–100)

| Pillar | Score |
|---|---|
| Valuation | 44 |
| Growth | 100 |
| Profitability | 64 |
| Health | 56 |
| Quality | 71 |
| Moat | 56 |

## Qualifications (beginner checklist) — 8 of 10 passed

- [x] Revenue growing — +22.2% YoY
- [x] Profitable — $1.67B TTM
- [x] Profit growing — +73.6% YoY
- [x] Generates cash — $4.58B TTM
- [x] Debt under control — more cash than debt
- [x] Established company — $146B market cap
- [x] Not printing shares — +3.4% shares over ~5y
- [x] Proven track record — 7/10 profitable years
- [ ] Financially stable — health score 31/100
- [ ] Valuation not extreme — P/E 87.2

## Experience (career milestones)

- **FY2025** — Best year on record: $1.75B net income
- **FY2024** — Revenue crossed $10B: $11.0B for the year
- **FY2019** — Turned profitable: $627M net income after a loss year
- **FY2016** — Revenue already above $1B: $1.39B in first reported year
- **FY2016** — Positive free cash flow every year since: 10-year streak
- **2012** — ServiceNow became a publicly traded company following a IPO
- **2007** — 2007 was also the first year that the company "went cash flow positive"
- **2006** — The company changed its name to Service-Now.com
- **2003** — ServiceNow was founded as Glidesoft, Inc. in 2003 by Fred Luddy

## Strengths

- High gross margin (74.8%)
- Revenue growing 22.2% year over year
- Strong cash conversion — FCF is 31.1% of revenue
- Net cash position after subtracting debt from cash
- Interest covered 32.1× by operating earnings

## Watch-outs

- Loss-making in 3 of the recent years

## Track record

| Year | Revenue | Net income | Free cash flow |
|---|---|---|---|
| FY2021 | $5.90B | $230M | $1.80B |
| FY2022 | $7.25B | $325M | $2.17B |
| FY2023 | $8.97B | $1.73B | $2.70B |
| FY2024 | $11.0B | $1.43B | $3.42B |
| FY2025 | $13.3B | $1.75B | $4.58B |

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Source: https://stockcv.com/NOW — derived from company filings; may be delayed or incomplete. Information, not investment advice.